Welcome to Bastion Home

Effective Date: 28/05/24

At Bastion Home, we are committed to protecting your privacy and ensuring the confidentiality of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information in accordance with the Privacy Act 2020 and other relevant New Zealand laws.

1. Information We Collect We may collect the following types of personal information:

• Name, address, email address, and phone number
• Payment information
• Purchase history
• Communication preferences
• Any other information you provide to us voluntarily

2. How We Collect Information We collect information when you:

• Make a purchase online or in-store
• Create an account on our website
• Sign up for our newsletter
• Contact us with inquiries
• Participate in surveys or promotions

3. Use of Information We use your personal information to:

• Process and fulfill your orders
• Communicate with you about your purchases
• Provide customer support
• Send you marketing communications (if you’ve opted in)
• Improve our products and services
• Comply with legal obligations

4. Disclosure of Information We may share your information with:

• Service providers who assist in our business operations
• Payment processors to complete transactions
• Shipping companies to deliver your purchases
• Government agencies when required by law

We do not sell or rent your personal information to third parties.

5. Data Security We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
6. Your Rights You have the right to:

• Access your personal information
• Correct any inaccuracies in your information
• Request deletion of your information
• Opt-out of marketing communications

To exercise these rights, please contact us using the details provided below.

7. Cookies and Tracking Technologies Our website uses cookies and similar technologies to enhance your browsing experience and collect usage data. You can manage your cookie preferences through your browser settings.
8. Changes to This Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
9. Cross-border Data Transfers If we transfer your data outside of New Zealand, we will ensure that appropriate safeguards are in place to protect your information.
10. Children’s Privacy Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
11. Contact Us If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Bastion Home [Insert Address] Email: [Insert Email] Phone: [Insert Phone Number]

This Privacy Policy was last updated on [Insert Date].

9. Contact Us:

If you have any questions about this Privacy Policy, please contact us by email at tania@bastionhome.co.nz or phone at +64 21 302 630.

Thank you for choosing Bastion Home.